Help centre
Answers to the questions we hear most. Still stuck? Contact usand we'll reply by email.
Getting started
Open Plan a trip, describe your trip in the box, add any details you like and select Design my trip. Your day-by-day plan, boards and budget bands appear below.
No. You can generate a plan on the Compass free tier without a card. A subscription unlocks more trips, the Trip Pack export and teaser reels.
Subscriptions & billing
Manage everything from the Stripe customer portal linked in your receipt email. Cancelling keeps your plan active until the end of the current period.
All plans are billed in US dollars (USD).
See our Refund & Cancellation Policy. In short: cancel anytime, keep access to the period you paid for; unused monthly allowance is not refunded.
Plans, exports & data
Yes. Voyager and Wayfarer can export a Trip Pack with the full itinerary, packing list, budget bands and reel storyboard.
Reference photos are used only to generate your visuals and are cleared by default after 30 days. We never train models on your data. See the Content License and Privacy Policy.
Email support@mobibiegimob.shop from your account address and we will action UK/EU GDPR and CCPA requests within the legal timeframe.